True Hydration Sparkling 12-Pack

Yes, you can add lemon juice or ice to the drink. These additions will not significantly impact its effectiveness. However, adding sugar is not recommended as it can alter the osmolality and reduce the drink's hydration benefits.

We use a BPA-NI liner in our cans, which is one of the safest options available, even by California's strict standards. The thinness of the aluminium necessitates a high-quality liner to prevent any potential contamination, ensuring the drink's safety.

The pH is kept at 4.3 for stability and to comply with FDA regulations, which require drinks to be below 4.5 unless refrigerated. This pH helps maintain the drink's safety and effectiveness without being overly acidic.

Osmolality is a measure of solute concentration that affects absorption at the cellular level. We control it by carefully balancing ingredients and avoiding those that drive it up, like sodium and sugar, ensuring optimal hydration.

Yes, all our products contain glycine, primarily from magnesium bisglycinate. In newer labels, glycine is listed, but in earlier ones, it wasn't explicitly mentioned despite being present.

Alkaline water's benefits are often debated, especially considering that stomach acid neutralises its pH. Our focus is not on alkalinity but on providing balanced hydration that supports cellular health, which isn't necessarily related to the water's pH.

Our product has shown very positive results in terms of how quickly and effectively it hydrates compared to regular water. The full study will be published after peer review, but we plan to release some preliminary data soon.

Sucralose-6-acetate is a variant with negative health studies associated with it, unlike pure sucralose, which we use in our product. We use only pure sucralose, which is safe, and its presence is minimal due to its high sweetness.

Without sodium and sugar, which typically increase osmolality, our drink still maintains a balance that allows for better absorption at the cellular level. This design prevents the body from pulling water from cells to dilute high sodium or sugar concentrations, promoting better hydration.

The decision to avoid sodium was partly driven by the fact that most people already consume more sodium than needed. Our focus was on rapid hydration and cellular balance, particularly with magnesium and potassium. Adding sodium could disrupt this balance and reduce the drink's effectiveness at the cellular level.

Our hydration drink is designed as a functional hydration beverage with therapeutic ingredients. Unlike water, it contains amino acids and electrolytes that are carefully balanced for optimal cellular hydration. It is not classified as water because of these added elements.

Pure water, like what we create before mixing, is unstable and can leach minerals from the body because it lacks essential elements. Drinking it can be harmful as it candisrupt the body's balance by pulling necessary minerals out of your system.

The Truly website has a ‘Manage my order’ function. Simply click on the button and you will be able to select different products in your subscription. A great opportunity to try out our whole range to see which products work best for you. Once you have made your selections, continue through the usual process for placing an order. 

Yes of course, you will be able to upgrade your account to become a partner. You will be asked to agree to the partner terms and conditions. You will then receive your 25% discount on personal orders - we recommend you change your subscription to the 6 pack offer and then you will get an additional free tray. 

As a customer you will be charged for the postage and packaging on the free subscription part of the order and not on the additional order. Your 10% discount will be automatically added to this part of the order. 

Subscriptions will be on a monthly basis, hence the introduction of the Six Pack Subscription offer which will be a monthly supply

You should receive your order within 3-5 business days of placing your order.

Yes, tracking your order delivery is simple. Just log in to your account, where you can conveniently check the real-time status of your order and stay updated on its progress.

For any enquiries or assistance, you can reach out to our Customer Support team by sending an email to support@trulycollection.com. We're here to help and will respond to your questions promptly.

Absolutely! You have the flexibility to cancel or pause your subscription at any time. You can also swap products on your subscription if you fancy a change! Simply log in to your account, and from there, you can easily adjust your order preferences or pause/cancel your subscription hassle-free.

To subscribe and receive regular deliveries with free shipping, simply follow these steps: 1. Add the product to your cart. 2. Choose the Subscription option. 3. Select the quantity of 12-packs you'd like to receive. Don’t forget to look out for any special subscription offers! For instance, if you plan to consume two cans per day, you can order 2 x 12-packs to be conveniently delivered to you every month. It's that easy!  Plus you will benefit from 10% discount on all your subscriptions and free shipping on subscription orders. Truly Partners will receive a 25% discount and free shipping on all subscription orders.